When you order is received open your order immediately.
If you there is an issue within you order it needs to be communicated to us within 48 hours. Please take a photo of the seedling(s) and email it with details of the problem to Info@Texastowerconnection.com
We do our best to ensure the highest quality of seedlings are shipped. If an issue arises we can issue a refund, issue a credit to use on your next order, or reship (*due to shipping costs we do not reship less than 4 seedlings, in those cases a refund or credit will be issued).
Any questions we can be contacted at 832-274-5285
For Non-seedling items: If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We ONLY ship to addresses within the state of Texas. Local pickup is available by appointment.
We use USPS flat rate shipping:
1-4 Seedlings $ 6.80
5-15 Seedlings $ 13.45
16-30 Seedlings $ 18.75
We ship seedling on Monday, Tuesday, and Wednesday only.